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Orders:

We value your satisfaction. If you wish to exchange a product, please contact us. Return the product in its original condition, and we’ll provide you with a store voucher for your next purchase.
Your peace of mind is our priority. If you receive a damaged product, reach out to us with evidence of the damage. We’ll assess the situation and, if the fault lies with us, offer you a choice between a refund or a voucher. Refunds will be processed within 15 days, and vouchers will be issued immediately.

Our products are inspired by the latest trends and brand designs, offering high quality at affordable prices. While they are not direct brand items, they embody the essence and aesthetic of high-end fashion.

Shipping & Returns:

We offer standard shipping across Pakistan, aiming to deliver your purchases within 2 to 5 days, depending on your location. While we currently serve customers within Pakistan, our vision is to expand our reach globally, depending on demand.

Upon confirmation of your order through a telephone call, we promptly assign a delivery partner to manage the shipment. Our delivery partner then collects your product from our warehouse and endeavors to deliver it to you at the earliest opportunity. 

The delivery timeline largely depends on your location. Customers in Karachi can expect to receive their orders as soon as the next day or within two days. For those in other major cities such as Lahore, Islamabad, and Peshawar, delivery may take approximately 2 to 5 days. Meanwhile, customers residing in more remote areas or Azad Kashmir might anticipate a delivery window of 5 to 7 days

There could be several reasons for a delay in your shipment, including issues with order confirmation or challenges faced by our delivery partner in reaching your specified destination. Rest assured, you will be informed of any delays or issues via email, SMS, or phone call. Please be aware that a lack of response from your side might result in the cancellation of your order.

Payment:

Our online payment system is equipped to accept both Visa and MasterCard, whether they are credit or debit cards. This flexibility ensures a seamless and secure transaction process for all our customers.

Payment is required at the time of purchase. We accept Visa and MasterCard credit or debit cards, and offer a Cash On Delivery (COD) option for added convenience.

No additional or hidden fees are applied for using Credit or Debit Cards, except for delivery charges.

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